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EXTERIOR CARE GUIDE

Filter by area to identify what your car's exterior needs, what is causing the issue, and the right way to deal with it.

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Bird dropping etched into car paintwork
Act FastPaint

Bird Etching

Dull ring or outline remaining on paint after a bird dropping has been removed

Bird droppings contain uric acid that eats into clear coat, and warm paint accelerates the damage significantly. If the dropping has been removed but a dull mark remains, the acid has already etched into the surface. This is not contamination on top of the paint, it is physical damage to the clear coat itself, and it will not improve with washing.

The fix: Machine polishing removes the etched layer and restores gloss. Our Bird Etching add-on addresses this directly. For fresh droppings, soak with a wet cloth and lift gently rather than dry wiping, to minimise the risk of etching in the first place.
Water spot etching on dark car paint
Needs AttentionPaint

Water Spot Etching

White circular marks that remain after washing, most visible on dark paint in raking light

Water spots become etching when minerals are driven into the clear coat by heat. Once etched, no amount of washing or waxing will shift them because the damage is in the paint surface itself. Hard water areas like Berkshire and South Bucks accelerate this since the water carries higher mineral concentrations. Spots that have been baked on through summer are often deeper than they look.

The fix: Machine polishing removes the etched surface layer and restores clarity. Finishing with a paint protection product slows the return of fresh spots.
Tar spots on lower car panel
Needs AttentionPaint

Tar & Iron Fallout

Black sticky dots along the lower panels, or tiny orange specks that feel rough to touch

Tar is flicked up from warm road surfaces and bonds to paint on contact. Iron fallout comes from brake dust and rail or industrial sources, embedding as microscopic particles that rust in place. Neither will wash off with shampoo. Left long enough, both types of contamination attract further dirt and can begin to cause staining beneath them.

The fix: Dedicated tar remover dissolves tar chemically. Iron fallout remover reacts with the embedded particles and dissolves them, turning purple as it works. Both are part of a proper decontamination process before any correction or protection is applied.
Faded grey plastic trim on car wheel arch
CosmeticPaint

Faded Plastic Trim

Bumper strips, arch trim, and mirror caps that have turned grey or chalky instead of black

Unpainted exterior plastics lose their oils through UV exposure over time. The result is a faded, washed-out grey that ages the whole appearance of the car more than almost anything else. Cars kept outdoors fade faster, and darker coloured trims show the contrast most obviously. The plastic itself is still sound, it is only the surface that has degraded.

The fix: A quality trim dressing restores the deep black and adds UV protection to slow the process returning. For heavily bleached trim, a trim restorer product may be needed before dressing.
Oxidised dull chalky car paint
Needs AttentionPaint

Dull or Oxidised Paint

Paint looks flat, chalky, or faded, particularly on the roof, bonnet, and boot lid

UV exposure breaks down the clear coat over time, causing the paint to lose its depth and gloss. Horizontal panels are always worst affected since they face the sun most directly. Red and dark colours show oxidation earliest. A chalky residue left on your hand when you wipe the panel is a sign the degradation is moderate to severe.

The fix: Machine polishing removes the degraded clear coat layer and exposes the fresher paint beneath. The result depends on how much clear coat remains. A protective coating or sealant after correction significantly slows the return of oxidation.
Greasy film and wiper smearing on car windscreen
Needs AttentionGlass

Glass Film & Wiper Smearing

A hazy or greasy film on the inside or outside of glass, smearing when wipers are used

Glass film builds up from silicone residue from interior dressings, exhaust deposits, traffic grime, and the plasticiser that off-gases from dashboard materials. On the windscreen it causes dazzle in low sun and at night from oncoming lights. Smearing wipers make the problem worse by dragging the film across the glass rather than clearing it.

The fix: Dedicated glass cleaner removes the film from both surfaces. A glass coating or rain repellent applied after cleaning significantly improves wet weather visibility and makes the glass easier to keep clean.
Water spots etched onto car glass
Needs AttentionGlass

Water Spots on Glass

White rings or calcium deposits on windows that do not clean off with normal glass cleaner

Water spots on glass are the same mineral deposits as on paint, but glass is less forgiving since it cannot be polished as aggressively. Spots that have been on the glass through multiple heat cycles bond strongly and require a dedicated glass polish or cerium oxide treatment. The rear windscreen, fixed side windows, and glass roofs are the most commonly affected.

The fix: A glass-safe polish removes the mineral deposits without scratching the surface. Standard car polish or compound should never be used on glass as it is too abrasive. Check your area's water hardness with our Water Hardness Checker.
Tarnished dull chrome trim on car
Needs AttentionChrome & Trim

Tarnished Chrome

Chrome trim, grille bars, or exhaust tips that have lost their mirror finish and look dull or yellowed

Chrome tarnishes through exposure to road salt, water, and heat. Exhaust tips discolour from heat and carbon deposits. Light tarnishing is purely cosmetic but left untreated, oxidation sets deeper into the chrome plating and becomes harder to reverse. Pitting from corrosion beneath the surface cannot be polished out and indicates the chrome plating has been compromised.

The fix: Our Chrome Polishing add-on uses specialist chrome polish to remove oxidation and tarnish and restore the mirror finish. Light pitting can often be improved but deep pitting or peeling chrome plating cannot be reversed by polishing alone.
Satin or matte black trim on modern car
CosmeticChrome & Trim

Satin & Dark Chrome Trim

Satin black or dark anodised trim that has become patchy, marked, or has lost its uniform sheen

Satin and dark chrome finishes are particularly unforgiving of incorrect cleaning. Standard polishes, dressings, and wax products designed for gloss paint will leave high-gloss patches on a satin finish that cannot easily be undone. Water spots and fingerprints show more on dark satin trim than almost any other finish.

The fix: Satin-safe cleaners and specialist trim products that do not alter the sheen level. Never use standard chrome or paint polish on satin trim. Correct product choice is critical to avoid making the finish worse.
Green algae and mould on convertible soft top fabric
Needs AttentionSoft Top & Seals

Soft Top Mould & Algae

Green or black growth on the fabric roof, particularly in the folds and along the rear seam

Convertible soft tops are porous and hold moisture in the fabric fibres, making them ideal conditions for algae and mould growth. It accumulates fastest in folds and at the rear where drainage is poorest. Left untreated, mould growth weakens the fabric stitching over time and can work its way into the seams. Standard car shampoo does not penetrate deeply enough to remove it properly.

The fix: Our Soft Top Clean add-on uses dedicated convertible roof cleaner to lift mould and algae from deep in the fabric. Adding a Fabric Coating afterwards protects the material against future water ingress and makes subsequent cleaning easier.
Hardened cracking car door rubber seal
Needs AttentionSoft Top & Seals

Door & Window Seals

Rubber seals that have hardened, cracked, or turned grey, with algae growth in the channels

Door seals dry out and lose their flexibility over time, particularly on cars parked outdoors. Hardened seals compress less effectively and allow wind noise and water ingress at speed. Algae and grime builds in the seal channels and accelerates deterioration. A squeaking or stiff door is often an early sign that the seals need attention.

The fix: Cleaning seal channels and applying a rubber conditioner restores flexibility and delays further hardening. This is part of a thorough valet covering all the areas that are easy to overlook.
Yellowed and cloudy car headlight lens
Needs AttentionLights

Yellowed Headlights

Headlight lenses that appear yellow, milky, or hazy rather than clear

Modern headlight lenses are polycarbonate with a UV-protective coating. Once that coating breaks down, the plastic oxidises and turns yellow and cloudy. Beyond the appearance, it measurably reduces the amount of light reaching the road. Badly oxidised lenses can be an MOT advisory and over time may become a failure point. Headlights facing south are always worst affected.

The fix: Our Headlight Restoration add-on sands away the oxidised layer, machine polishes the lens back to clarity, and seals it with a UV-resistant coating to protect against the yellowing returning quickly.
Scratched or foggy rear fog or reversing light lens
CosmeticLights

Cloudy Rear Lenses

Reversing lights, fog lights, or indicator lenses that have become scratched, scuffed, or cloudy

Rear lenses collect fine scratches from road debris and car washes over time, giving them a hazy appearance rather than a clear finish. Fog lights positioned low on the bumper are particularly vulnerable to stone chips and grit. Light surface scratching on plastic lenses can often be polished out, while deep scratches or cracked lenses need replacing.

The fix: Light surface hazing on plastic lenses can be improved with a plastic polish. Heavily scratched or cracked lenses need replacement. Get in touch and we can advise on whether the lenses are a candidate for polishing or need replacing.

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